Sarah McLusky Ltd customer privacy notice
This privacy notice tells you how we may use your personal information.
Contact details
Email: sarah@sarahmclusky.com
What information we collect, use, and why
We collect or use the following information to provide services and goods, including running our Research adjacent podcast:
- Names and contact details
- Addresses
- Account information
- Records of meetings and decisions
We collect or use the following information for service updates or marketing purposes:
- Names and contact details
- Addresses
- Marketing preferences
- Records of consent, where appropriate
- Location data (collected through our website)
- IP addresses (collected through our website)
- Website journey information (collected through our website)
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
- Contract
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
- Consent
- Legitimate interest:
- We rely on legitimate interest when introducing our services to potential clients to establish business relationships. We ensure that we reach out to potential clients who will benefit from our services, that our emails are relevant to our potential client’s business interests, and that there will be an opt-out option.
Where do we get personal information from
- People directly
- Colleges, universities or other educational organisations
- Publicly available sources
How long do we keep information
We will keep your data as long as necessary to fulfil the purposes for which we collected it, including any legal, accounting, or reporting requirements.
We consider several factors when determining the retention period of your data. These include the volume of personal data, the nature and sensitivity of the data, the potential risk of damage or harm from unauthorised use or disclosure, and the processing purposes.
For tax purposes, we are legally required to keep our customers’ and suppliers’ finance-related information for six years after they cease to be customers.
We may anonymise your data for reporting or research purposes, in which case we may use this information indefinitely without further notice.
Who do we share information with
We only share your personal data when it is necessary to run our business operations or where we are legally obliged to share your data:
- Organisations we need to share information with for safeguarding reasons
- Professional or legal advisors such as accountants or IT specialists
- Organisations we’re legally obliged to share personal information with, such as HMRC
- We share publicly with your permission, on our website, social media or other marketing and information media (where appropriate), for example, our podcast marketing materials
International Transfers
Some IT data processors we use may transfer your data outside the European Economic Area (EEA). We ensure we choose IT data processors that comply with GDPR and have appropriate measures to safeguard your personal data; for example, the processors are located in countries approved by the UK ICO or comply with the international transfers protocols set by the UK ICO.
Web related information
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string, to help detect spam.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site, you may opt-in to save your name, email address, and website in cookies. These cookies are for your convenience, so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Embedded content from other websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly the same way as if the visitor had visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Your data protection rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal data.
- Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure—you have the right to ask us to erase your personal data in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation or to you in certain circumstances.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can contact us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
28 June 2024